Helping Business Achieve Operational Excellence

Unlock Your Business Potential

Established since 2005, HMHL Consultants specialise in creating Operational Efficiency within the end to end business flow. Whatever the size of your business, the efficiency of how your business practically operates is fundamental to a positive customer experience. All too often in the past Operational Efficiency has been seen as an administrative task that doesn’t contribute to the ‘bottom line’ however this view has significantly changed over time, with industry leaders embracing Operational Excellence as one of the largest contributers to the overall well-being of the business and its customers.

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Unlock Your Business Potential

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Business Scenario

Post Chaos

Your business has been through the chaos of initial start up and is in the process of ‘scaling up’. A crucial period in the business history where the basis of operational neccessity becomes reality. Typically employs between 10 & 50 staff.

Group of people working out business plan in an office

Stable

Your business has developed over some time and has become a stable entity. A series of processes are in place but, end to end, could be significantly more cohesive to provide a more robust operating platform from which to build the next phase of growth. Typically employs between 50 & 150 staff.

Established

A seasoned established business that has proven its stabilty and business credentials. The end to end process works however there are improvements to be made to assist the ‘bottom line’ and increase customer satisfaction. Typically employes 150 + staff

Our Services

Operational Excellence

Working with established operations to increase end to end efficiency.

Business Strategy

Working with our customers to develop and implement customer-centric business strategy

Process Improvement

Providing solutions designed to enhance processes and increase process efficiency

Customer Experience

Developing and implementing strategies designed to enable the most positive

Operational Leadership

Leading operations through complex transformations and change programmes either on a longer term or interim basis.

Business Transformation

Design, structure, implement and manage transformation programmes to enable long term strategic flow.

Interim Management

Providing temporary operational leadership with the quality and appropriate knowledge base to self-start immediately whilst permanent solutions are sought.

Lean Implementation

Develop, implement and support Lean strategies to enhance process efficacy.

Programme & Project Management

Provide specialist expertise to manage and deliver projects, programmes and change on time and within agreed budgets.

Model Office (test & learn)

Creation and development of virtual solutions to test and learn impacts prior to implementation.

Contact Us

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Email

Info@hmhl.co.uk

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Call Us

+44 (0) 7710 110638

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Address

5 High Street, Westbury-on-Trym, Bristol, BS9 3BY